INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What time does your customer service team operate and opening hours?
Our customer service team is available to assist you during the following hours:
Monday to Friday: 9:00 AM to 5:00 PM
Saturday: Closed
Sunday: Closed
If you have any inquiries outside of these hours, feel free to leave us a message, and we'll get back to you as soon as possible during our regular business hours. Additionally, you can explore our comprehensive online FAQs and troubleshooting guides, which may address your concerns promptly.
We are committed to providing excellent customer support and ensuring that your shopping experience with us is as smooth as possible. If you have any questions not mentioned in FAQ, please fill in a Contact Us form, we aim to respond in 48 hours. Thank you for choosing us, and we look forward to assisting you!
How can I place an order?
To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Once you're ready, proceed to checkout, where you'll provide your shipping information and payment details. After completing the order, you'll receive a confirmation email.
How do I track my order?
You can track your order by logging into your account and navigating to the "Orders" section. There, you'll find a tracking link for updates on your order status. Additionally, you'll receive email notifications with tracking information as your order progresses through the shipping process.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard), PayPal, Klarna and BACS. Rest assured that all transactions are encrypted for your security.
Can I pay by Klarna?
We now accept Klarna. Klarna's Pay in 3 instalments and Pay in 30 days credit agreements are not regulated by the FCA. Use of these and any missed payments may affect your ability to obtain credit from Klarna and other lenders. 18+, UK residents only. Subject to status. T&Cs apply, for more information please visit: https://www.klarna.com/uk/terms-and-conditions/
Can I pay by PayPal or PayPal in 3?
Yes, we now offer PayPal in 3 as a payment option on checkout. PayPal Pay in 3 is an interest-free loan that lets you split your basket into 3 payments, for more information please visit 
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Can I modify or cancel my order after placing it?
If you wish to make changes to your order, such as updating
the shipping address, adding or removing items, or adjusting quantities please contact
customer support, an order can be cancelled or modified if it has not been
dispatched. However, we are not able to cancel your order if: special orders,
custom-made, or bespoke goods i.e pre-ordered or after the order is dispatched.
What is your return policy?
We have a hassle-free return policy. If you're not satisfied with your purchase, you can return the item(s) within 30 days of receiving your order. For more details on our return process, please visit our Returns section. Products eligible for return must be in unused and undamaged condition, accompanied by the original packaging, tags, and proof of purchase.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on your location. To get an accurate estimate please contact our sales team at sales@beautyfor.co.uk
Are my personal and payment details secure?
Absolutely! We prioritize the security of your information. Our website uses SSL encryption to protect your personal and payment details during transmission. Additionally, we adhere to strict privacy and data protection policies.
How can I subscribe to your newsletter for updates and promotions?
You can subscribe to our newsletter by entering your email address in the "Newsletter" right top of our website or in your registered account dashboard. Be the first to know about new arrivals, exclusive promotions, and more!
What if the item I want is out of stock?
If an item is out of stock, you can sign up for notifications on the product page. We'll alert you via email when the item is back in stock. Alternatively, you can explore similar products in our catalogue.